Sprinter

 
 

Sprinter Service Information

Why Choose Sprinter Service at Hendrick Motors of Charlotte?

We know that choosing the right service center to repair or maintain your Sprinter or Metris can be a challenge. At Hendrick Motors of Charlotte, you can be confident that you are getting quick, reliable, and thorough service every time you entrust us with your sprinter van. Our service department makes it easy for your business to get a convenient service on all of your sprinter vans and metris. There’s no job too big or small that our certified sprinter service team can’t handle! With the latest technology, a certified team, 8 service bays, and impressive experience, you will feel safe and confident in the service you receive from our service team. Some of the benefits of servicing your sprinter with Hendrick Motors of Charlotte include:

  • Sprinter service carried out by certified service technicians

  • Large selection of OEM parts/accessories, such as seat covers, cargo racks, etc.

  • And more!


Superior, Expert Service Technicians for your Sprinter Service Needs

You deserve to have a dedicated service team working to service and repair your sprinter vans. It takes a qualified and well-equipped team to keep your van running in its best condition possible to meet all of your expectations. That’s why Hendrick Motors of Charlotte has a skilled and reliable service team who is devoted to keeping your sprinter running properly. Our team also makes it easy to service your van in a time frame that fits your busy schedule! You can call our service department now, or simply fill out our online service form to make an appointment that works best for you and your busy lifestyle. Learn how our service team makes it easy to keep your sprinter van serviced:

  • Quick: We offer an easy process to schedule your appointment by phone or online. Schedule your same day or in-advance appointment in a timeframe that fits your schedule.

  • Thorough: In many cases, our service team can offer one-day turnaround time! With Service A, Service B, and other diagnostic processes, we make sure that your sprinter van returns to you in the best condition possible.

  • Convenient: We offer 24/7 mobile sprinter service, plus complimentary pickup and delivery services for customers within 30 miles of our service center! You will even receive a complimentary car wash once your vehicle has been serviced.

Sprinter Service A & B

We know that keeping up with the timeframe and mileage in which you need to service your sprinter van can be difficult. The certified service technicians at Hendrick Motors of Charlotte are here to make the service process simple just for you! We offer thorough Service A & Service B services and are here to keep your sprinter in its best shape! Learn how our team accommodates your vehicle’s needs and how to stay on top of your van’s service timeframe!


Service A:

The first visit for Service A is at approximately 10,000 miles or 1 year, whichever occurs first. Here's what to expect at your Service A visit at Hendrick Motors of Charlotte:

  • Oil change with synthetic, high-quality engine oil

  • Oil filter replacement

  • Tire check & inflation, when necessary

  • Brake inspection

  • Fluid level check and corrections made

Then it is approximately every 20,000 miles or 2 years for 2009 and newer model years. Please see your service advisor for all Mercedes-Benz A-Service specifics.

Service B:

Your first Service B visit is at approximately 20,000 miles or 1 year after the previous service. During your Service B visit, you can expect all of the same maintenance as Service A with the addition of:

  • Cabin dust & combination filter replacement

  • Brake fluid change

  • Maintenance counter reset

Then typically at every 20,000 miles or 2 years, approximately for 2009 and newer model years. Please see a service advisor for all Mercedes-Benz B-Service specifics.

In addition to scheduled services, Hendrick Motors of Charlotte is also here to help you with all of your maintenance and repair needs. Utilize our online service scheduler or visit us today to experience excellent service at Hendrick Motors of Charlotte. Your sprinter van deserves to have a quality service team under the hood keeping it functioning to support your needs on the highway! Call us at 877-364-5860 or schedule your service now to let our service team take care of your sprinter van!

Disclaimer: Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory specified service requirements and details on the specific intervals for your vehicle's year and model. All fluid level checks and corrections are dependent on factory recommended service and intervals for your vehicle's year and model.


Fleet Information

Sprinter Cargo Van

More space to work. More room to grow.
A large cargo area is good. But a large cargo in which you can work standing up is even better.

Say hello to the Sprinter Cargo Van. With headroom of up to 76.4 inches, you've got the freedom of movement you need for fast loading and unloading. You can also pack a lot into your Sprinter with a spacious cargo area of up to 547 cu. ft. that can be loaded with up to 5,375 lbs. of cargo. And, the Sprinter gives you all the options you need to reliably secure this extra load. Simply put, no other van in its class can match it.

Whatever your business, there's a configuration to match.

The Sprinter Cargo Van gives you choices: two wheelbases, three body lengths, two cargo area heights, three gross vehicle weight classes and a wide range of optional equipment that allow you to meet almost any requirement. And should you need to trans- port a crew as well, the Sprinter Cargo Van with lateral quarter windows in the cargo area and a removable, optional, rear seat bench is just the ticket. In this configuration, it offers room for up to six people, without compromising the Sprinter's hallmark versatility.

Plenty of room to move.
Engineered for easy loading, the Sprinter is very accommodating with superior ergonomic design. It can be loaded from the rear, from the right and, optionally, also from the left. Near-vertical inner walls, low rear inner wheel wells and a high payload let you use every inch of space available. And the extra-wide side opening in the cargo area means that standard pallets can even be loaded crosswise.

Whichever Sprinter Cargo Van configuration you choose, you can be sure of a cargo area that is suited to your specific needs

More Options For Your Needs

Sprinter Crew Van

Space for a thousand things, even with five people on board.
As a Crew Van, the Sprinter combines the advantages of a Cargo Van and a Passenger Van, making it ideal for the transport of a crew as well as a large amount of cargo. Generously sized windows behind the B-pillars, a convenient entrance, high-quality seats, and plenty of space ensure that comfort is first-class, even in the second row. And with a removable, rear bench seat, the Cargo Van carries up to five (4+1) people with no compromise to Sprinter variability.

Sprinter Passenger Van

Meet the van that moves people.
If you want your passengers to travel comfortably, as well as arrive safely and on time, the Sprinter Passenger Van has the answer. With space for up to 12 passengers, innovative features, and a contemporary feel, the interior provides the ultimate environment for your passengers. On the road, its class-leading safety features allow both you and your passengers to relax and enjoy the ride.

Sprinter Cab Chassis

Something to build on: the Sprinter Cab Chassis.
Sometimes you need more than the standard van. And with the Sprinter Cab Chassis the possibilities are nearly endless. Whether you need a service body, flat bed, stake bed, ambulance or motor home, the Sprinter provides the perfect upfitter-friendly platform to fit your specific needs.

Designed with a high load-bearing capacity, the frame of the Sprinter Cab Chassis is exceptionally stiff, robust, and durable. And with a choice of two wheelbases offering a payload of up to 6,269 lbs., it provides a solid base for your specific conversion requirements. Add in advanced safety features like Adaptive ESP®, and you've got the perfect tool for your business.

Mercedes-Benz cooperates closely with approved Sprinter Customer Assurance Program members – upfitters and body builders – so that even unique body and conversion requirements can be accomplished successfully. Your authorized Mercedes-Benz Sprinter dealer will be glad to help you find just the body type you need.

Up-Fitting Your Sprinter

More space to work. More room to grow.

A large cargo area is good. But a large cargo area in which you can work standing up is even better. Say hello to the Sprinter Cargo Van. With headroom of up to 78.2* inches, you’ve got the freedom of movement you need for fast loading and unloading. You can also pack a lot into your Sprinter with a spacious cargo area of up to 547 cu. ft. that can be loaded with up to 5,358 lbs. of cargo. And, the Sprinter gives you all the options you need to reliably secure this extra load. Simply put, no other van in its class can match it

Whatever your business, there’s a configuration to match. The Sprinter Cargo Van gives you choices: two wheelbases, three body lengths, two cargo area heights, three gross vehicle weight classes and a wide range of optional equipment that allow you to meet almost any requirement. And should you need to transport a crew as well, the Sprinter Cargo Van with lateral quarter windows in the cargo area and a removable, optional, rear seat bench is just the ticket. In this configuration, it offers room for up to six people, without compromising the Sprinter’s hallmark versatility.