Hendrick Motors of Charlotte

WELCOME TO OUR CONCIERGE CENTER!

How Does It Work?


1. Simply click the appropriate request button above for sales or service

2. Leave your information in the form submission

3. A member of our concierge team will reach out and serve you from there.

4. It is that simple. We look forward to serving you soon.

Mercedes-Benz Concierge Services

We are proud to offer full service concierge services, like we always have, to limit going out!

Here are some highlights to those services:

  • We offer pick-up and drop-off for service appointments and vehicle purchases.
  • Easily Personalize Your Payment to find the Finance or Lease option that is best for you!
  • Full service concierge buying programs with FaceTime demonstrations, trade-in help, finance and lease options, and vehicle delivery so you can buy from home.
  • Online chat and video conferencing available with our sales and service advisors. 
  • FaceTime demonstrations for vehicles of interest and troubleshooting with your vehicle.
  • Consultations regarding payment assistance from your lending source.
  • Much more!
Please contact us today to service or buy from the comfort of your home.
 

Service Hours

  • Monday 7:30am - 6:00pm
  • Tuesday 7:30am - 6:00pm
  • Wednesday 7:30am - 6:00pm
  • Thursday 7:30am - 6:00pm
  • Friday 7:30am - 6:00pm
  • Saturday 7:30am - 3:00pm
  • Sunday Closed
  1. Hendrick Motors of Charlotte

    5201 E. Independence Blvd
    Charlotte, NC 28212

    • Sales: (866) 264-1269
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About the Hendrick Motors of Charlotte Mercedes-Benz Service Center

As a member of Charlotte, North Carolina-based Hendrick Automotive Group, the largest privately held automotive retail organization in the United States, Hendrick Motors of Charlotte is also committed to providing an efficient, high-level service experience no matter which type of vehicle you drive. Taking care of people is what sets Mercedes-Benz and Hendrick Automotive Group apart. It's an ingrained part of company culture.

Our desire for continuous improvement and commitment to that promise has led Hendrick Automotive Group to partner with The National Institute of Automotive Service Excellence (ASE) to train and develop an elite group of Hendrick Certified Master Technicians. Like Mercedes-Benz Certified Technicians, they are constantly learning about the ever-changing world of automotive technology.

Whether it's a regular Mercedes-Benz oil and filter change, tire rotation and state inspection, to major work like system-wide tune-ups, Mercedes-Benz engine repairs, brake replacements and belt and hose repairs, their mission is to provide you with the customer service experience you have come to expect and deserve. 
If you're interested in one of our various available Mercedes-Benz service advantages, contact our Hendrick Motors of Charlotte dealership to schedule an appointment for a premier service experience. 

Hendrick Motors of Charlotte is open six days a week for service. As the dealership grows, additional employment opportunities will be available. For more information, please visit www.hendrickcareers.com.