
What Makes Hendrick Service Different? We Keep It Simple
We have a lot of guidelines that have helped shape Hendrick Automotive Group over the years, and helped lead teams just like ours toward better relationships with our customers all across Charlotte. One of our favorite rules, though? Keep It Simple.
That's an idea that we've adopted across our service offerings: auto service should be simple, and at Hendrick Motors of Charlotte, it can be. Here's what makes us different from other North Carolina service centers:
Expert Services and Professional-Grade Equipment
People don't typically come to a service center because everything is running smoothly--you're coming to us with a problem that needs to be fixed. With the best of modern technology at our fingertips, continued training for staff members, and OEM parts stocked for use, you can be guaranteed that the work done on your vehicle is of the best possible quality. Hendrick perks:
- Factory-trained technicians
- Genuine Mercedes-Benz certified equipment
- 24-hour roadside assistance
- Premiere express service
- Express check-out
A Commitment to Customer Satisfaction and Comfort
At Hendrick Motors of Charlotte, we know that the quality of your service--and your confidence in the people you work with--are crucial. But perks help, too. We make it easy to choose our service center for all of your maintenance and repairs, because we cater to your wants as well as your needs. Hendrick perks:
- Premium client lounge with complimentary Wi-Fi
- Complimentary shuttle service
- Complimentary loaner vehicles (while your vehicle is being serviced--some restrictions may apply)
- Complimentary vehicle wash
- Complimentary coffee and snacks
- Complimentary multi-point inspection
Want to experience the Hendrick Simple Difference for yourself?
Explore all that we have to offer, or visit our Charlotte service center to meet the team and get a quick tour of our state-of-the-art facility.