From Our General Manager

Dear Valued Clients, As we enter the fall and winter months, we start to reflect on our accomplishments thus far for the year and anticipate opportunities going forward. Before we know it, we will be sharing the holidays with friends and family and looking forward to a successful 2011. The team here at Hendrick Motors of Charlotte is no exception. We are very grateful for the loyalty that our clients continue to show us every day. We are encouraged about the future of our business as our local and national economies continue to recover. Mercedes-Benz has exciting plans for the future and will debut a wide range of completely new products in the coming months. I would also like to draw your attention to a set of recently released stories told by actual owners of Mercedes-Benz vehicles. Each of these owners literally had life changing events occur while driving their cars. I believe you will agree with me that each of these individuals benefited from the quality and strength that you can only get in a Mercedes-Benz. In today’s world, value is very important and it also comes in many forms. In terms of safety value, Mercedes-Benz certainly scores at the top of the page. You can view these stories online at www.mbusa.com/impact. In closing, I would like to thank all of our clients for their continued patronage. We are diligently working to get better at what we do every day. We appreciate your business and your feedback on ways to accomplish this goal. Thank you, Ed Keady General Manager