Welcome to Hendrick Motors of Charlotte! We are a member of the Hendrick Automotive Group, whose mission is to be the premier quality vehicle retailer in the world; providing the best opportunities for our team members, customers, communities, and the manufacturers we represent. Hendrick Automotive Group has achieved its mission and remains the industry’s leader by following the Hendrick Advantage, a set of core values including teamwork through trust and respect, integrity, commitment to customer enthusiasm, passion for winning, accountability at all levels, and commitment to continuous improvement.
Hendrick Motors of Charlotte is a Mercedes-Benz “Best of the Best” award winner two years in a row. As soon as you step on our lot, you’ll feel the excitement in the air! Our employees are thrilled to be a part of a winning team, some providing more than 30 years of superior service. We’re confident that the energy is contagious and you’ll feel it too! We are delighted to present to you a vast selection of factory fresh new and Certified Pre-Owned Mercedes-Benz vehicles. We are also an authorized Sprinter dealer, offering a wide array of options and solutions for your small business, fleet, or family needs. You’ll also want to check out our Official AMG Performance Center! The fabled AMG performance stands on a platform of its own, and so should you! In the performance center, you’ll be able to enjoy more personalized customer service from one of our AMG specialists where they can present your individualization options in a redesigned showroom sculpted especially for the AMG brand.
Our factory certified service department utilizes the latest tools and computer diagnostics to get you back on the road in better shape than ever! Our technicians are ASE Certified and make it their business to save the day while your baby is under the weather. Make sure to inquire about our various parts warranties that will help reassure that you’ll be taken care of during these troubling incidents. While you’re here, you’ll want to take advantage of our VIP client lounge where you can kick back and enjoy some complimentary refreshments, relax in front of one of our flat screens, peruse our gift shop, or spread out in our business center at a private workstation and access our free WiFi. If you have an engagement to keep, we have a fleet of Mercedes-Benz loaner vehicles waiting to get you where you want to go in the style you’re accustomed to.
Although we try to avoid them, traffic accidents do happen. This has the potential to set your everyday routine into chaos. Lucky for you, we just opened the Hendrick Luxury Collision Center, our state-of-the-art body shop where a team of seasoned collision experts will assess the damage and execute a solution of the highest quality in a timeframe that agrees with your hectic schedule. When you’re ready to leave, make sure to take a trip through our executive car wash. Our sales and service customers retain the exclusive privilege of free car washes for life! That’s right, a Mercedes-Benz is meant to shine and gleam…now you have no excuse!
Owning a Mercedes-Benz has been your dream for many years now. We want your buying experience to be just as exciting and delightful, and we’re prepared to do what it takes to make it a reality. You have a high expectation of our brand and our dealership. We’re going to make sure those expectations are exceeded and create a lasting relationship that leads to your complete satisfaction and dream fulfillment.
